Big Boost Casino Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you use Big Boost. We respect your privacy and describe what data we gather, why we use it, how we keep it safe, and the choices available to players in Canada.

Types of data we collect

We collect information necessary to provide and secure your account, process transactions and improve our services. Data falls into three main categories below.

Personal data

Personal data includes name, date of birth, email address, telephone number, residential address and identity documents you provide for verification. We also collect account credentials such as username and password to keep your account secure.

Technical data

Technical data covers device information, IP address, browser type, operating system, session logs and location data based on your IP. We use this information to maintain site performance, detect fraud and ensure compliance with access restrictions.

Transactional data

Transactional data relates to deposits, withdrawals, payment method details, game activity and wagering history. We record payment confirmations and basic ledger entries to support account management and dispute resolution.

How we use your information

We use collected data to operate your account, process payments, confirm identity for withdrawals, prevent fraud and comply with legal and regulatory obligations. We also use anonymized activity data to monitor system performance and improve the platform. Where required, we may contact you about account issues or important service updates.

Data protection practices

We protect personal information using industry-standard measures including encrypted connections, secure storage and access controls. Access to personal data is limited to authorised staff and service providers who need the information to perform their duties. We regularly review our security practices to address new risks.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, keep you signed in and analyse site usage. Some tracking is performed by third-party analytics and advertising partners. You can manage cookie preferences through your browser or via the cookie settings available on the site.

User rights

Canadian users have the right to request information about the personal data we hold, to correct inaccurate data and to object to certain processing activities. You can also request restrictions on processing or request deletion subject to legal and operational limits.

Access, correction and deletion of data

To access, update or request deletion of your personal information, contact our support team at [email protected]. We will respond to verifiable requests and explain any limits that apply, such as retention requirements for transaction records or legal obligations that prevent immediate deletion.

Information sharing and third parties

We may share information with payment processors, identity verification providers, fraud-prevention services and other trusted partners who help deliver the service. These parties are contractually bound to protect your data. We may also disclose information when required by law or to respond to lawful requests from public authorities.

Privacy policy updates

We may update this policy to reflect changes in our operations or legal requirements. Material changes will be posted on the site and, where appropriate, notified to registered users. Please review this page periodically for the latest version.