Responsible Gambling Resources – Big Boost Casino

At Big Boost we take responsible gambling seriously. We want players to enjoy online gaming in a safe, controlled way, so we provide transparent tools and clear guidance to help you stay in control. If you ever feel your play is becoming a problem, we encourage you to use our account controls and seek support — we are here to help.

Player protection principles

We operate on a few simple principles: protect underage people, promote safe play, and respond quickly when a player asks for help. We treat safety and fairness as operational priorities and make responsible-gambling options available in every account.

Activity-control tools

We give you practical controls so you can manage how you play. These tools are available in your account and can be adjusted at any time. Our support team can help if you need assistance setting them up.

Deposit limits

You can set daily, weekly or monthly deposit limits to control how much real money enters your account. Limits take effect immediately or after a short confirmation period depending on the change you make. Limits can be lowered at any time and raised after a cooling-off interval.

Loss and wager limits

Loss limits let you cap how much you can lose over a set period. Wager limits restrict total stake amounts during play. These controls help manage risk and reduce the chance of chasing losses.

Time limits and account breaks

Set session timers, daily play-time limits, or request a short account break (cool-off) ranging from 24 hours up to several weeks. Account breaks block real-money play while they are active and are designed to give you space to reassess.

Self-exclusion

If you need a longer pause, you can self-exclude for months or permanently. While self-excluded, you will not be able to open new accounts or place real-money bets. We will respect your request and complete any necessary closures promptly.

Signs of problematic behaviour

Be mindful of warning signs such as increasing deposit frequency, playing longer than intended, chasing losses, borrowing to play, or neglecting work and family. If you notice these changes in yourself or someone you care about, consider using our tools or seeking professional help.

Tips for maintaining control

Set clear personal limits before you play, stick to them, and avoid using credit to gamble. Take regular breaks and keep gambling as a form of entertainment, not a way to solve financial problems. Use account notifications and session timers to keep activity visible and manageable.

Professional help and support organisations

If you need assistance beyond our tools, contact local support services such as Gamblers Anonymous, Gambling Therapy, or your provincial helpline. These organisations provide confidential advice and treatment options. If you would like help contacting support, our team can point you to appropriate resources.